Our mission is to empower new and existing specialist medical practices to improve their safety, efficiency, and profitability through innovative strategies for staff performance and practice growth.
Whether you are an individual or complete medical practice, changing rooms, setting up for the first time, or expanding, Fiona and Veronica have got your back. (more…)
Want to work smarter rather than harder? Billing in a mess? Looking for advice on how to streamline your Practice? Having difficulty keeping staff? (more…)
If you are undergoing change to new software, new premises, new staff or just have a big project on the boil, an experienced consultant can make all the difference.
Every now and then, a practice needs a hand to get back up to speed. Staff absences can result in backlogs in billing, delays in outgoing letters, and more. We can fill that gap and train your staff to keep it that way. (more…)
Don’t let all the day-to-day working knowledge walk out the door when you change staff. A comprehensive and up-to-date medical administration practice manual can keep your practice on track in times of change. (more…)
Well-trained practice staff are the heart of every practice. Good training is the difference between smooth, accurate billing and patient service and the chaos that can ensue when staff are unsupported. We provide training at all levels. (more…)
Fiona Stopp has installed, supported, and trained many Genie Practices, Practice Managers, and Doctors across Australia since 2003. Her experience is unparalleled. Coming from comprehensive background in finance, management in both community-based and private sectors, business , computer programming, training, web design, public speaking, lecturer (TAFEsa), and story telling, Fiona brings a unique perspective on all areas of medical practice setup and management. She also aims to make the whole process a fun, productive learning experience.
Starting out in private practice or changing medical software can be challenging. Fiona provides outstanding guidance and the support required to achieve success. For those old enough to remember the TV show, “The Love Boat”, Fiona enjoys being your Julie McCoy, cruise director. When you have Fiona on board, you can relax and enjoy the cruise.
Maybe you are new to the role of Practice Manager. Maybe you have inherited a practice and need someone objective to review the integrity of the database. Maybe you just need someone to chat to and provide some guidance. Reach out to Fiona, she loves to talk.
Email now or use our contact form.
Veronica is a keen troubleshooter who can assist across all areas of practice management. A Genie trainer from 2008-2018, Veronica has in-depth knowledge of Genie software and a passion for empowering staff at every level. With extensive experience in billing troubleshooting via ECLIPSE and Medicare, she loves the challenge of finding lost income and streamlining billing processes to maximise staff efficiency.
Veronica is a high-achiever with a wide range of skills in practice administration, training, medical billing and office management. Highly organised and innovative, she notices the things that practice staff miss, and has the ability to get them implemented. She is a natural leader and works well with any team. She can improve and develop processes to create outstanding outcomes – and never settles for ‘ordinary’. Her strength is her ability to think on her feet and find solutions. Throw your most difficult problem at her, and watch Veronica make it work.
Email now or use our contact form.
Do you want to get a quote, book a service, or just have a chat about how PMPlus can help you?
Practice Management Plus has consultants based in Sydney and Adelaide, who provide onsite and remote services anywhere in Australia.
Call Veronica: 0431 313 156
Call Fiona: 0402 254 226