Is your Practice Manager really a Practice Manager?

Is your Practice Manager really a Practice Manager?

Practice Manager is an regularly overused title that is applied to the most senior person on the administrative staff. But is your Practice Manager really a Practice Manager? Recognising what type of manager your practice needs, based on its size and complexity, will help you hire the person with the correct skillset and pay them appropriately. Continue reading

Staff Training/Genie Software Training

Staff Training/Genie Software Training

Well-trained practice staff are the heart of every practice. Good training is the difference between smooth, accurate billing and patient service and the chaos that can ensue when staff are unsupported. We provide training at all levels. Continue reading