Nick Downing – Melbourne

Nick is deeply passionate about helping people make technology work for them.  An impassioned and skilled geek, his computer and technical skills are matched by his inter-personal and communication skills. Nick is the rare combination of people-person and computer-person, fluent in both languages and passionate about helping both sides understand each other and get along. Perhaps think of him as a translator between the two worlds.

With a background in hardware, software, and staff training he can identify inefficiencies in any medical practice, of any size.  And then he’ll create the solutions to those problems.  In his 12 years in the industry he has worked extensively with all specialty types ranging in size and complexity; from solo practitioners to large clinics with 50+ staff, from setting up a new practice to helping a group of long-term colleagues go their separate ways.

Nick worked for Genie for 9 years, first as a trainer where his love of helping people find their ‘ah ha! moment’ took shape and then as the Vic/Tas state manager where he developed a broader picture of the medical software industry.  He then worked in sales for a leading medical IT/VOIP company for the past 2.5 years where he learnt what a critical role IT infrastructure and support play in the stability, security and scalability of a medical practice. In short, Nick can see the whole picture.

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