Veronica Scoot – Sydney

Veronica Scoot – Sydney

Veronica is a keen troubleshooter who can assist across all areas of practice management. A Genie trainer from 2008-2018, Veronica has in-depth knowledge of Genie software and a passion for empowering staff at every level. With extensive experience in billing troubleshooting via ECLIPSE and Medicare, she loves the challenge of finding lost income and streamlining billing processes to maximise staff efficiency.

Veronica is a high-achiever with a wide range of skills in practice administration, training, medical billing and office management. Highly organised and innovative, she notices the things that practice staff miss, and has the ability to get them implemented. She is a natural leader and works well with any team. She can improve and develop processes to create outstanding outcomes – and never settles for ‘ordinary’. Her strength is her ability to think on her feet and find solutions. Throw your most difficult problem at her, and watch Veronica make it work.

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Get going with Genie Software!

Get going with Genie Software!

Do you want to learn some Genie tips? Genie practice management software is a popular choice for specialist medical practice in Australia. It is not the cheapest option on the market – but you truly get what you pay for. The Genie software is the flagship product for Genie Solutions. This established Australian company is a forerunner in the medical practice software race with two key products in the arena: Server-Client Genie and the cloud-based Gentu products.

I have heard a few complaints about Genie being “limited”. That couldn’t be further from the truth! I have spent the last ten years working for Genie Solutions as both an installer/trainer and as the coordinator and author of their national group training program. I have an intimate knowledge of Genie and, now that I am an independent consultant, I am excited to have the opportunity to share a series of hints and tips that will help you to utilise the software to better advantage at all levels of your practice. Let me show you some great hidden functions of the software as I explore the gold-standard of practice management processes in Australia.

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Staff Training/Genie Software Training

Staff Training/Genie Software Training

Well-trained practice staff are the heart of every practice. Good training is the difference between smooth, accurate billing and patient service and the chaos that can ensue when staff are unsupported. We provide training at all levels. Continue reading